Top 10 Questions Coaches Ask

Germaine Porché, MSOD and Jed Niederer, CLU, best-selling authors of Coach Anyone About Anything: How to Help People Succeed in Business and Life, have successfully coached and consulted executives, teams and entrepreneurs in accelerating business performance internationally for more than 18 years. They have led workshops on leadership, breakthrough performance, communication, personal & organizational effectiveness and coaching for more than 100,000 people in 15 countries.

Germaine and Jed are interviewed here on this audio CD by Carmen Wisenbaker, President of Penworth Publishing. Carmen asks the ten most frequently asked questions of these experts about the coaching field. Each question leads to in-depth discussions about how to implement effective coaching methods and techniques. And included with this valuable CD is a 20-page illustrated, follow-along workbook.

If you want to take your coaching practice to the next level or if you've ever wondered what you need to do to become a Coach, this CD/Workbook combination will help you get started fast! The Top 10 Questions came from Porché and Niederer's client base of Business/Executive Coaches, Life Coaches, Executives, Managers, and Internal Corporate Coaches & Consultants.

The Top 10 Questions Coaches Ask About Coaching:

10. How do you use coaching to motivate people to accomplish their goals?

9. What questions do you ask Players when you coach, and as a coach, can I still tell people what
they need to do?

8. How do you coach someone who doesn’t want coaching?

7. How do you help your client when you don’t really understand their business?

6. What do you do when your client becomes complacent or uninspired?

5. How do you distinguish coaching from managing and leading?

4. What is the most effective way to master the art of coaching?

3. What kinds of results have you coached your clients to produce?

2. Can I make a good living coaching?
1. How do you get Clients, and once you get them - how do you keep them?

EXPERIENCE -
Prior to joining National Oilwell Varco, Jed's consulting and coaching career included work in mining, manufacturing, energy, insurance, computer, forest products and healthcare. He has successfully managed projects involving a wide range of large-scale change methodologies including Rapid Work Redesign, high-impact work teams, and breakthrough process reengineering. Jed is co-author of Coach Anyone About Anything: How to Help People Succeed in Business and Life, the bestselling book series Coaching Soup for the Cartoon Soul, the CD series Ask The Coaches; The Power of Coaching: The Secrets of Achievement, & Managing the Time of Your Life.

Some of Jed's clients' results include:

   - Major oilfield supplier redesigned its core processes, saving $9 million in the first nine months, through training and coaching
     five Work Redesign Teams.

   - With training and coaching in Rapid Work Redesign, 5 functional accounting teams reduced monthly costs by $300,000.

   - Co-designed and co-led six-month, client specific, Leadership & Coaching Program for managers of a major international
     energy equipment manufacturing company. The program's results were so striking that a second round to a new group of
     managers was delivered and a third round is being scheduled to retain and nurture the company's top talent.

   - Coached and trained UK Motor Insurance Claims Department redesign team. Reduced cycle time to pay policy owner
     claims from 30 days to 10 days.

   - Trained and coached 5 internal consultants for Fortune 100 insurance company who facilitated teams that produced
     dramatic improvements in cost reduction, revenue generation, and profits.

After college graduation, Jed entered the life insurance business and became a million dollar producer his first year. At age 24 he was appointed Agency Manager for Provident Mutual Life leading he and his associates to win that company's President's Trophy. After eight successful years of insurance agency building, he joined an international training & development company where he led and developed programs while managing 43 program leaders and consultants.

EDUCATION & BACKGROUND -
Jed earned a B.A. in Communications & Advertising from the University of Washington, Seattle, Washington, and a Chartered Life Underwriter (CLU) degree from The American College, Bryn Mawr, Pennsylvania. He served as a Second Lieutenant and airplane pilot in the US Army Transportation Corps. Jed is frequently invited to develop and lead executive education programs and serve as a keynote speaker. He is certified in a number of behavioral styles profiles.

EXPERIENCE -
Germaine's coaching and consulting career has included work in the real estate, insurance, sales, forest products, law, manufacturing, mining, and energy industries. She has also coached teams of labor and management personnel to transform their relationships and jointly produce remarkable results. In addition to Coach Anyone About Anything, Germaine is co-author of the bestselling book series Coaching Soup for the Cartoon Soul, and The Power of Coaching: The Secrets of Achievement.

Some of the results Germaine's clients have achieved are:

   - An Arizona copper mining company reduced maintenance costs by $800,000 (27%) in a four-month period through training
     and coaching.

   - For an international oil field supplier, trained and coached 3 internal consultants who facilitated high-impact work redesign
     teams to produce breakthrough results throughout the organization.

   - Consulted in the establishment of a national Estate Planning practice, based in Florida, offering
     legal and insurance services under one roof. Co-designed unique marketing, organizational mission, and innovative business
     structure. This firm ranked #1 in sales representing the 11th largest US life insurance company in their first 2 years.

   - Trained 2 cross-functional teams in a closed British Columbia saw mill. Coached teams to redesign their work and
     union-management relationships to reduce costs in order to reopen the mill. After reopening met 4th quarter objectives in the
   first quarter.

As a senior manager for one of the world's largest training & development organizations, Germaine created and led an effort that doubled business performance in her region within four months.

EDUCATION & BACKGROUND -
Germaine holds a B.A. in Management from Our Lady of the Lake University in San Antonio, Texas, and a Masters degree in Organizational Development (MSOD) from American University and the NTL (National Training Laboratories). She is certified in a variety of behavioral styles instruments. Germaine is a Life Member of CoachLab International - Society of Professional Coaches and serves on the Advisory Board. She is a frequent keynote speaker on a variety of subjects including How to Grow Your Business, Coaching andTime Transformation.

Germaine lives in Kingwood, Texas with her husband and enjoys the outdoors including running, bicycling, and volunteering for Big Brothers/Big Sisters and the Montgomery County Youth Mentoring Program. She runs marathons for fun and fitness. The American Business Women's Association (ABWA) presented Germaine with the 2003 Board Award, for outstanding service to the Artesian Chapter. She was named one of the Top Ten Businesswomen in America for ABWA for 2006.

Germaine Porché, MSOD

SPECIALIZATION -
Germaine specializes in working with organizations to produce performance breakthroughs in productivity and leadership. Her 18-years consulting experience is in coaching executives, managers, individuals and groups at all levels to deliver high-impact business results. Germaine is a resourceful and innovative designer of consulting interventions. She is a dynamic deliverer of training programs that incorporate clients' specific developmental needs, such as work redesign, productivity breakthroughs, time transformation, coaching and communication skills. Germaine's work has been multi cultural including Europe, Indonesia, Israel, and Canada.

“Germaine and Jed have summarized, in a succinct manner, a tremendous volume of coaching knowledge. As knowledge workers, we are challenged more and more each day to produce extraordinary results with limited resources. Methodically outlined, this CD and workbook take us through the principles of coaching to the organizational context of why coaching is important. They walk us through the continuum from individual to organization and how coaching can generate desired results, while creating a less stressful organizstional culture.”
— Diana Morales Taylor, CEO, YWCA, Houston, Texas